MenopauseWize, XLabh Innovations Inc., Canada

Privacy Policy
Effective Date: June 1, 2025

At https://menopausewize.thinkific.com (the “Website”), owned and operated by XLabh Innovations Inc., a company incorporated in Canada (“Company”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy (“Policy”) describes how we collect, use, store, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our Website and Services, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Website and Services. If you are using the Services on behalf of another individual or entity, you represent that you have the authority to consent on their behalf.

1. Information We Collect
   a. Personal Information: We may collect information that can identify you directly or indirectly, including but not limited to your name, email address, contact information, age, gender, professional affiliation, payment details, and any other information you provide when registering for courses, subscribing to newsletters, submitting queries, or interacting with the Website.
   b. Technical and Usage Data: We automatically collect information related to your device, IP address, browser type, session data, usage patterns, and interaction with the Website, for the purpose of enhancing functionality and user experience.
   c. Cookies and Tracking: We use cookies and similar technologies to personalize content, analyze Website performance, and provide you with a smoother experience. You may modify your browser settings to manage or disable cookies, though some features of the Website may be limited as a result.

2. Consent
   By providing your information, you consent to our collection, use, disclosure, and retention of your personal information as outlined in this Policy, in accordance with applicable Canadian privacy legislation. You may withdraw your consent at any time, subject to legal and contractual restrictions, by contacting us at: [email protected]

3. How We Use Your Information
   We may use the collected information for the following purposes:

• Service Delivery: To provide course access, process transactions, respond to inquiries, and deliver customer support.

• Communication: To send newsletters, updates, marketing material, or service-related notices, subject to your preferences.

• Improvement & Analytics: To assess Website functionality, monitor usage patterns, and enhance user experience.

• Legal & Regulatory Compliance: To meet obligations under applicable laws, court orders, or regulatory requirements.

• Research & Development: To support service innovation, trends analysis, and anonymized statistical reporting.

4. Sharing Your Information
   We do not sell or rent your personal information. We may share it only under the following circumstances:

• With third-party service providers (such as Thinkific, email delivery systems, or analytics providers) who assist in delivering our services, under strict confidentiality obligations.

• As required by law, legal processes, or governmental request.

• During a business transaction, such as a merger, acquisition, or asset sale, in compliance with applicable laws.

• With your explicit consent or direction.

• Where information is aggregated or anonymized, and no longer identifies you.

5. Data Retention
   Your personal information will be retained only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Upon request, and subject to legal constraints, we will delete or anonymize your personal data.

6. Data Security
   We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, use, loss, or disclosure. However, no method of electronic transmission or storage is entirely secure.

7. Cross-Border Data Transfers
   As our service providers (including Thinkific) may store data in jurisdictions outside Canada, including the United States, your information may be subject to the laws of those countries. By using our services, you consent to this international transfer, storage, and processing of your data.

8. Children’s Privacy
   This Website is intended for users 18 years of age or older. We do not knowingly collect or store personal information from children. If you believe a minor has submitted personal data, please contact us so we may delete it.

9. Governing Law & Dispute Resolution
   This Policy and any related disputes shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

10. Updates to This Policy
    We may update this Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review it periodically to stay informed.

11. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your data, please contact: Sukhpreet Patel
    [email protected]
    XLabh Innovations Inc., British Columbia, Canada